EXPLAINING YOUR BILL
Understanding Your AMLP Bill
Ashburnham Municipal Light Plant reads your meter and mails you a monthly bill for each account. Receive your monthly invoice electronically by enrolling in paperless billing.
- Click here to pay online.
- Drop a check in our Drop Box at 24 Williams Road.
- Pay with a check or cash at 24 Williams Road. The office is open Monday-Friday 7:30-4:00.
- Mail a check to PO Box 823, Ashburnham, MA 01430.
Have a question? Please email us here or give us a call at (978) 827-4423.
Area
#1
Find What You Need at First Glance
| Billed To | The person or entity responsible for paying the electric bill. |
| Account Number | This is your AMLP account number. |
| Service Location | Electric service address. |
| Bill Date | The date your AMLP bill was generated in our system. |
| Total Amount Due | The total amount due if not received by the “if received by” date for the discount. |
| Last Payment Received On | The date and amount of the last payment received on your account. |
| Balance Forward | Your previous balance before the current charges. |
| Current Charges | The total amount of your current charges for the billing period. |
| Total Amount Due | Total amount due if received after the “if received by” date for the discount. |
| Arrears Due Immediately | This flag will appear on your bill if you have a 60 plus day balance. |
Area
#2
Service Address Information
| Service Dates | The date range you are being billed for. |
| Meter ID | The number assigned to your meter. |
| Mult | The multiplier is used to calculate your usage. The type of meter you have determines your multiplier. |
| Class | This identifies the class for the service and is used to determine the billing rate. |
| Previous Read | The meter read from the last time your meter was read. |
| Present Read | The meter read used for your current bill. |
| kWh Used | The amount of electricity you used in kilowatt hours. |
| Days | The number of days in the billing period. |
Area
#3
Electric Usage History in kWh
| Electric Usage History in kWh | Graph showing the number of kWh’s used in different billing months. |
| Number of Days on Bill Chart | Numbers of days in billing cycle and the average kWh per day. |
| Update Box | Check here monthly for AMLP news and information. |
Area
#4
Billing Summary
| Billing Summary | Details the charges that that make up your bill. Each rate class has different billing items and rates. |
Residential Service - Schedule A
| CUSTOMER CHARGE - R | A fixed minimum charge to maintain electric service. |
| DISTRIBUTION - R | A charge to recover costs related to the maintenance and operation of the distribution system, power restoration, and service operations. |
| POWER CHARGE - R | The Purchased Power Charge is a charge that reflects the cost to purchase energy. |
| PPCA - R | A charge used to smooth the fluctuating cost of fuel used to generate electricity. |
| NYPA CREDIT - R | A credit to residential customers based on hydropower generation. |
| RENEWABLE ENERGY - R | Rate decided upon by the MA state legislature to contribute to renewable energy. |
Residential Distributed Generation - Schedule SA
| RATE SA MIN. CHARGE | Customer standby charge determined by the size of the Generating Facility (DC). |
| GENERATION CREDIT | Credit for generation not used by the customer and returned to the AMLP's distribution system. |
General Services - Schedule C
| CUSTOMER CHARGE - GS | A fixed minimum charge to maintain electric services. |
| DISTRIBUTION - GS | A charge to recover costs related to the maintenance and operation of the distribution system, power restoration, and service operations |
| POWER CHARGE - GS | The Purchased Power Charge is a charge that reflects the cost to purchase energy. |
| PPCA - GS | A charge used to smooth the fluctuating cost of fuel used to generate electricity. |
| RENEWABLE ENERGY - GS | Rate decided upon by the MA state legislature to contribute to renewable energy. |
Industrial Services - Schedule D
| CUSTOMER CHARGE - I | A fixed minimum charge to maintain electric service. |
| DISTRIBUTION - I | A charge to recover costs related to the maintenance and operation of the distribution system, power restoration, and service operations. |
| POWER CHARGE - I | The Purchased Power Charge is a charge that reflects the cost to purchase energy. |
| PPCA - I | A charge used to smooth the fluctuating cost of fuel used to generate electricity. |
| RENEWABLE ENERGY - I | Rate decided upon by the MA state legislature to contribute to renewable energy. |
| DEMAND | The maximum rate of electricity consumption over a 15-minute billing interval, as defined by the AMLP. Only applicable to Industrial class customers. |
Municipal Services - Schedule M-C
| CUSTOMER CHARGE - M | A fixed minimum charge to maintain electric services. |
| DISTRIBUTION - M | A charge to recover costs related to the maintenance and operation of the distribution system, power restoration, and service operations. |
| POWER CHARGE - M | The Purchased Power Charge is a charge that reflects the cost to purchase energy. |
| PPCA - M | A charge used to smooth the fluctuating cost of fuel used to generate electricity. |
| RENEWABLE ENERGY - M | Rate decided upon by the MA state legislature to contribute to renewable energy. |
| Total Tax | Tax due on your bill. |
| Total New Charges | The total amount of your current charges for the billing period. |
| Total Amount Due | Total amount due if not received by the "if received by" date for the discount. |
| Less Discount if received by | The amount and date that the payment needs to be received by to qualify for the discount. |
| Total Amount Due if received by | The discounted balance and date the payment needs to be received by. |
| Arrears Due Immediately | This flag will appear on your bill if you have a 60-plus day balance. |
Area
#5
Payment Stub
| Payment Stub | Detach and return this portion of your bill in the included envelope with your payment. |
| Service Location | Electric service address. |
| Account Number | This is your AMLP account number. |
| Total Amount Due | Total amount due if not received by the “if received by” date for the discount. |
| Amount Enclosed | Please note the amount you are paying. |
| If received by | The date the payment needs to be received by the AMLP to qualify for the discount. |
| Amount Due | Discounted amount due if the payment is received by the specified date. |
| Remittance Address | The address to remit payments to with payment stub. |
| Automatic Payment Scheduled | This flag will appear on your bill if you are enrolled in AutoPay. |
For all questions with bills consisting of solar-related installations, please contact Customer Service.
If, for any reason, you believe that your bill is inaccurate, please write to AMLP at PO Box 823 in Ashburnham, visit us, call us at 978 827-4423 or send us an email. Please have your bill with you and be ready to explain why you feel it to be inaccurate and the reason why you feel the error might have occurred.
If, after receipt of the decision of the General Manager, you still consider your bill to be inaccurate—you have the right to appeal to the Board of Commissioners. If, after this appeal, you still consider any amount or arrangement inaccurate, you have the right to appeal to the
Write:
Department of Public Utilities
1 South Station
Boston, MA 02110
Or call:
(617) 305-3500 or Toll-free: (877) 886-5066
PAYMENT PLANS
If you are having difficulty paying your utility bill, a payment plan may be arranged. All payment plans require an initial payment in full of the most recent invoice as well as a predetermined portion of the delinquent balance. Scheduled monthly payments will include payment in full of the most recent invoice, plus a predetermined payment plan amount for the delinquent balance.
For information, please visit, call or write:
Ashburnham Municipal Light Plant
24 Williams Road, PO Box 823
Ashburnham, MA 01430-0823
Phone: 978 827-4423
Email: Click here